About this Privacy Policy

Snix Media ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit snixmedia.in or use our services.

By using our website, you agree to this policy. If you do not agree, please stop using the website.

Information we collect

We collect only the information we need to serve you:

• Information you give us: your name, email, phone number, company name and any message you send through our contact form or by email.
• Messages and sign-ups: details you share through WhatsApp chat or when you subscribe to our newsletter.
• Automatic information: IP address, browser type, device, pages visited and time spent on the site.
• Project details: brand or business information you share with us when you hire our services.

How we use your information

• To reply to your enquiries and deliver our services.
• To improve our website performance and your experience.
• To send newsletters, offers or important notices by email or WhatsApp. Every marketing email has an unsubscribe link, and you can also write to support@snixmedia.in to opt out at any time.
• To prevent fraud and meet legal requirements.

We do not sell your personal information to anyone.

Cookies & analytics

Cookies are small files stored in your browser. We use them to run the website, understand how visitors use it and measure our marketing. We and our partners use the following third-party tools:

• Google Analytics: shows us which pages are visited and how people find our website.
• Meta Pixel and Google Ads: measure the results of our ads and show relevant ads on Facebook, Instagram and Google.
• WhatsApp chat button: lets you message us directly. Your chat is then handled under WhatsApp's own privacy policy.
• HubSpot and Zoho CRM: store your enquiry details so we can follow up and manage our work with you.
• Mailchimp: sends our newsletters and email updates to people who have subscribed.

To learn how each provider handles data, read their own policies: Google, Meta, WhatsApp, HubSpot, Zoho and Mailchimp.

These tools may place their own cookies and have their own privacy policies. You can block or delete cookies in your browser settings, but some parts of the website may not work properly without them. You can also control ad personalisation in your Google and Meta account settings.

Sharing your information

We share your information only in these cases:

• With the trusted tools and service providers listed above (analytics, advertising, CRM, email and hosting) who work on our behalf. They may use your data only to provide their service to us.
• When required by law, a court order or a government authority.
• In a business transfer, such as a merger or acquisition.

Data security

We use reasonable technical and organisational measures, such as SSL encryption and restricted access, to protect your data. However, no system on the internet is 100% secure, so we cannot guarantee absolute security.

Data retention

We keep your information only as long as it is needed for the purposes in this policy, or as the law requires. After that, we delete or anonymise it.

Your rights

Under India's Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your information and request a copy.
• Ask us to correct or delete inaccurate information.
• Opt out of marketing messages.
• Contact us directly with any concern or complaint.

Children's privacy

Our website is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe we have, please tell us and we will remove it promptly.

Changes to this Privacy Policy

We may update this policy from time to time. Changes will appear on this page with a new "Last updated" date. Continued use of the website means you accept the updated policy.

Contact us

If you have any questions about this Privacy Policy, get in touch: